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Our Services

Virtual Urgent Care

Schedule a Virtual Urgent Care video visit for you or a child age 5 and older, and receive treatment for many non-emergency medical concerns.

Same-Day Care from the Comfort of Your Home

Virtual Urgent Care is a convenient way to have a video visit with an NYU Langone provider from your home, at work, or while on the go. Our service is available for adults as well as children ages 5 and older who are accompanied by a guardian. We treat many common conditions, and our providers are available from early morning to midnight, 365 days of the year. Accessing care is easy: Using your mobile device, you visit face-to-face with an NYU Langone provider who listens to your concerns and determines a diagnosis, treatment plan, and follow-up instructions. Our services are available to patients who are physically located in New York, New Jersey, Connecticut, Pennsylvania, and Florida at the time of the visit.

Person wrapped in blanket on couch, with a tissue in one hand and a tablet device in the other

Quality Care from the NYU Langone Providers You Trust

  • Appointments Around Your Schedule

    Appointments Around Your Schedule

    Our providers are available every day, from before your work or the school day starts to long into the evening.

  • Expertise in Emergency Care

    Expertise in Emergency Care

    Our board-certified NYU Langone emergency physicians are specially trained to diagnose and treat many medical conditions.

  • Consolidated Medical Records

    Consolidated Medical Records

    Your visit becomes part of your NYU Langone Health MyChart account, allowing for easy follow-up care, referrals to specialists, and scheduling for additional testing.

Person seated at a desk with laptop computer in an office, viewing the screen of a mobile device

“Virtual Urgent Care allowed me to have a quick appointment in between meetings. It was very convenient, and I was able to fit it into my workday.”

Vizient 2023 Award

No. 1 for Quality Care in the United States

NYU Langone is ranked No. 1 of 116 participating comprehensive academic medical centers and No. 1 out of 62 participating ambulatory networks. Source: 2023 Vizient Quality and Accountability Ranking.

Common Conditions We Treat

We provide treatment for a variety of non-emergency conditions for adults and children ages 5 and older.

  • Allergies
  • Asthma
  • Common Cold
  • Cough
  • COVID-19
  • Diarrhea
  • Flu
  • Pink Eye
  • Rash
  • Sore Throat
  • Urinary Tract Infections
  • Vomiting
Child wrapped in blanket seated on couch next to mother holding a tablet device for both of them to view

Virtual Urgent Care for Children

Virtual Urgent Care is available for children ages 5 and older. We treat many common conditions that occur during childhood, including pink eye, sore throat, mild fever, diarrhea, and vomiting. For a child under 12 years old, a parent or legal guardian must schedule the visit on behalf of the child. Patients ages 12 to 17 may schedule directly, or their parent or guardian may schedule for them. Adults require healthcare proxy access to their child’s NYU Langone Health MyChart account.

Cost & Insurance Options

Your insurance plan may cover the cost of a Virtual Urgent Care visit for you or your child. If your insurance plan is not accepted or you do not want a claim submitted to your insurance carrier, the charge for a visit may be up to $126, plus any additional fees for other services provided.

Infographic showing 200+ insurance plans accepted

Have Questions About Virtual Urgent Care?

Learn how to schedule an appointment, connect to your visit, and access follow-up care with our FAQ guide or by calling 929-455-6409.